A user of the Service is hereinafter referred to as a “User,” or collectively, the “Users.”
Information Received by Alterna
Personal Information. Alterna collects personal information only if you voluntarily choose to share such information with Alterna. You may browse the Site without disclosing any personal information. However, in order for you to take advantage of particular opportunities provided through the Service, we may require that you furnish personal information. When you register your account, sign up for newsletters, complete forms for optional programs, surveys, contests and other entries, and through communications transmitted through Alterna, applications and your use of the Alterna mobile application, we collect information including your name, address, phone number and email address. You also may choose to send Alterna personally identifying information in an email message containing information or inquiries about the Service.
Anonymous or Aggregated Data. Alterna collects and stores certain data about the use of the Service on an aggregate and/or anonymous basis. Alterna does not link this information to anything personally identifiable to you.
Cookies and Other Technologies. When you visit websites on the Internet, your browser may automatically transmit information to the websites you visit throughout every visit. Like many websites, we may use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We may utilize persistent cookies that only Alterna can read and use to save your login information for future logins to the Service, to assist in processing your orders and requests to us, to hold session information, and to track user preferences. We may utilize session ID cookies to enable certain features of the Service, to better understand how you interact with the Site and to monitor aggregate usage by our users and web traffic routing on the Service, to track the number of entries in Alterna promotions, sweepstakes and contests and to identify visited areas of the Site and Service. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and Service and then close your browser. Third party advertisers on the Site may also place or read cookies on your browser and we may use Flash cookies (or local shared objects) to store your preferences or display content based upon what you view on our site to personalize your visit. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions or all functionalities of the Service. We and our service providers may also use "pixel tags," "web beacons," "clear GIFs," or similar means in connection with the Service and HTML-formatted email messages to, among other things, track the actions of Users and email recipients, to determine the success of marketing campaigns and to compile aggregate statistics about Site usage and response rates. We may also engage one or more third party service providers to serve online advertisements on our behalf. They may use a “pixel tag” to collect anonymous information about your visits to this Site and to other websites, and they may use that information to target advertisements for goods and services. This information is collected anonymously, in a manner that does not personally identify you.
Do Not Track Notifications. Like most web services, we do not alter our behavior or change our services upon receiving a Do Not Track request from your browser.
IP Address. When you visit and interact with the Site, Alterna and/or third parties with whom Alterna has contracted to provide services to Alterna may collect your Internet Protocol Address (“IP Address”), which is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. We use IP Addresses to monitor the regions from which Users navigate the Site and for fraud prevention purposes.
The Company also collects and uses personal data regarding its employees (“Employee Data”), which may include: name, address, job title and other job information, location, compensation information, identification number, employment history, and a copy of employment agreements.
We may also require you to provide us with your financial information, including billing name, address and credit card number (“Financial Information”).
Only authorized Alterna staff have access to your Personal Information in its entirety. Other staff may have access to portions of this information if it pertains to their job duties.
Alterna's Use of Personal Information. Alterna uses Personal Information for the following general purposes:
to provide our products and the Service,
for billing, identification and authentication, and fraud prevention,
to analyze Site usage and improve our products and the Service,
to contact you and deliver administrative notices and communications relevant to your use our products and services,
for internal market research, troubleshooting problems, and detecting and protecting against error, fraud or other criminal activity,
for distribution to third-party contractors that provide services to Alterna and partners of Alterna who are bound by privacy restrictions at least as restrictive as those set forth in this Policy.
Although we ensure that our third party agents (“Agents”) receiving your information are bound by privacy restrictions at least as restrictive as those set forth in this policy, Alterna is not responsible for any issues that may arise regarding the Privacy Policies of any of its affiliates or advertiser. By using this website, you do hereby agree to hold Alterna harmless from any claims and/or damages that may arise from the actions of any of its affiliates and/or advertisers.
Alterna may analyze Personal Information and Web Navigational Data based on your interests and may use the analysis from this information in a way that does not reveal a User’s personal information (“Market Research”) in order to:
Market the Service
Improve the relevancy of the Service to various types of Users
Alterna uses data at the individual level to make available services to Users who express an interest in such services.
Employee Data is only used for the for the purposes of facilitating the performance of certain administrative tasks and functions relating to general employment and for processing and investigating reports under the Company’s codes and policies (“Employee Data Purposes”).
We use Financial Information solely as authorized by you in accordance with the Service.
Choice/Opt-Out. You may opt-out of receiving communications from us and our partners, remove your information from our database, and choose to not receive future communications unrelated to the Service.
If you receive unsolicited email from a Alterna domain, please contact us at .
Alterna's information retention policy. To preserve the integrity of our databases, we may retain information submitted by Users for an indefinite length of time. If required by law, we will delete Personal Information by erasing it from our database. We will also respond to User requests to delete or correct account or Personal Information, which you can do by contacting Alterna at .
Alterna’s security of collected information. Your Alterna account is password-protected so that only you and authorized Alterna staff have access to your account information. In order to maintain this protection, do not give your password to anyone. If you receive an email with a link to a webpage that purports to be from us, make sure it connects to alternalegal.com. If you share a computer, you should sign out of your Alterna account and close the browser window before someone else logs on. This will help protect your information entered on public terminals from disclosure to third parties.
Alterna seeks to ensure that your information is secure on its system by backing up data in separate back up drives and uses public key access encryption and firewalls on both our main and backup servers. We also employ customer record managers to protect against loss, misuse and alteration of the information under our control. Extremely sensitive information, like credit card numbers, is always transmitted in encrypted form. Only certain authorized Alterna staff can access Personal Information, and then only if it is relevant to their job duties. Alterna periodically reviews security and makes sure that every Alterna employee is aware of our security practices. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, Alterna cannot guarantee the security of any information you transmit to us, and you do so at your own risk. While Alterna will use commercially reasonable efforts to ensure the security of all credit card and all other personal information, we expressly disclaim any liability for any unauthorized access to or use of our cloud-based servers and/or any and all personal and/or financial information stored therein, and you agree to hold Alterna harmless for any damages that may result therefrom. Alterna expressly disclaims any liability that may arise should any other individuals obtain the information you submit to this website.
With whom does Alterna share information? When you submit information to Alterna, it is collected, processed and maintained solely by us or by third party agents who are bound by privacy restrictions at least as restrictive as those set forth in this policy. We may allow our business partners to collect information about Users that is not extremely sensitive Information. If you would like to opt out from the onward transfer of your information to our non-agent partners, you may send us an email at . Include the word "privacy" in the subject line of the email and all your registration information in the body of the email.
Alterna reserves the right to disclose Personal Information from both private and public areas of this website at our discretion, if required by law or if we are given reason to believe, in our sole discretion, that someone is causing injury to or interference with the rights of Users, the general public, or Alterna, to comply with a judicial proceeding, court order or legal process.
We will not transfer to a non-Agent third party any Personal Information that is sensitive in nature, such as information specifying your medical or health condition, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership without your prior affirmative consent.
As required by state and federal law, Alterna shares information about monies earned and paid with tax authorities. And Alterna may share information about users with third party sources in order to verify the information provided by or about a User, such as the User’s identity and credentials.
How can Users edit their information? Alterna gives you the ability to access and edit your personal information. To update your personal info, click My Account on the Join our Team page of our website. There you can view, update and correct your account information. You may edit your account information at any time -- all you need is your username and password.
So that we can protect the integrity of sensitive data, there are certain pieces of information, such as your age, that you cannot alter yourself. For example, since children under 18 are not allowed to register as Users, we need to take reasonable measures to preserve the accuracy of our Users' ages. Please contact us at to find out how to change information you cannot access through your account.
Our databases automatically update any Personal Information you edit in your profile, or that you request we edit. Information transmitted through boards, chats, polls or through any other means remains in our databases and becomes the property of Alterna upon submission.
How can I reach Alterna staff? If you have technical problems, questions or other issues related to your use of Alterna, please click the link Contact Us on the home at the bottom of any page of this website. You can also contact us at .
Alterna's staff will respond to all legitimate requests sent through mail or email from Users interested in knowing more about what personal information is stored on the Alterna database, or if they want their personal information nullified, or have additional questions regarding privacy.
Contacting Us. If you have questions about this privacy statement, the practices of the Site, or your dealings with Alterna, you may contact us at .
(Last Updated June 20, 2016)